geronimopilot Posted January 3, 2020 Share Posted January 3, 2020 Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Hello I am trying to down load my Terraflora order and I am having difficulty. Number one , it never asked me what X-Plane 11 folder I would like it in. #2 the circle of death has been spinning for over an hour now so I do not know the status of my download with no time line in sight!! Is there an error here? Please help Scott Operating system: Win 10 Simulator: X-PLANE 11 Screenshot: Issue: Down loading Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted January 3, 2020 Share Posted January 3, 2020 Hi Scott, welcome to the forums Please see the below pinned topic first. Link to comment Share on other sites More sharing options...
geronimopilot Posted January 3, 2020 Author Share Posted January 3, 2020 Thank you for replying Doug I appreciate it! Question: Do all 3, (below), need to be downloaded? Visual C++ Redistributable for Visual Studio 2015 (x64) https://www.microsoft.com/en-au/download/details.aspx?id=48145 Microsoft Visual C++ 2015 Redistributable Update 3 RC https://www.microsoft.com/en-us/download/details.aspx?id=52685 Visual C++ Redistributable for Visual Studio 2013 (x64) https://www.microsoft.com/en-us/download/details.aspx?id=40784 When I started to download Terraflora, the blue status bar came up....the blue status line appeared, went roughly 2/3 and then the cursor circle just kept spinning.... This leads me to another another question: How long would one have to wait to download such a file as Terraflora? Boy I'll tell you what! The announcement of Florida looks amazing - hopefully I can get this figured out as that will be my next purchase!!!! Scott Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted January 4, 2020 Share Posted January 4, 2020 9 hours ago, geronimopilot said: Question: Do all 3, (below), need to be downloaded? Yes, this is probably why "When I started to download Terraflora, the blue status bar came up....the blue status line appeared, went roughly 2/3 and then the cursor circle just kept spinning..." 9 hours ago, geronimopilot said: This leads me to another another question: How long would one have to wait to download such a file as Terraflora? This depends on your PC and internet connection speed, usually just a few minutes Link to comment Share on other sites More sharing options...
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