resolved True Earth GB South Stuck on Download/Install

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I purchased GB South today. Download/install via ORBX Central is stuck close to completion. See attached screenshot. How to rectify?

 

Transaction ID number: 5de29b9d44243

Operating system: macOS Catalina 10.15.1

Computer: Mac mini 2018

Download/install destination: Samsung T5 external SSD; new, empty directory separate from Steam directory on same drive containing X-Plane installation.

 

Thanks

 

 

[Jon Clarke]

@Nick Cooper Hi Nick. Can you move this to Orbx Central forum. It maybe a corrupt Orbx Central install or the users MacOS version from what i can gather looking in the Orbx central support forum. this is not something I can answer or help the customer with.

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Thanks. In anticipation of this issue being transferred, here is my Orbx Central log file.

central-log.txt

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I should add that I am not short space on the drive.

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Here is the drive/directory structure. My Mac says that ORBX_Libraries directory is currently 165.33 GB (way over 127 GB), with 108 GB free on the drive.

 

 

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Just realised that I haven't needed, and therefore haven't installed, X-Plane Global Scenery for Europe. Now installing it. If that could be the problem, maybe this will fix it.

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In case it was the issue, I installed X-Plane Global Scenery for Europe and then paused and resumed the GB South install. No change. I'm now attempting to install GB South again from scratch.

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Ha! My apologies to Jon Clarke, Nick Cooper and anyone else who spent time trying to figure out why I was having a problem installing GB South.

 

Pro tip: Before downloading/installing Orbx products for X-Plane, make sure that you have first installed the relevant X-Plane global scenery, in this case Europe