active Central in 43" 4K monitor

[John Heaton]

 

Quote

Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L.

• Windows: %APPDATA%/Orbx/Central/central.log
• macOS: ~/Library/Application Support/Orbx/Central/central.log
• Linux: ~/.config/Orbx/Central/central.log

You can delete this box/quote once your log is attached

 

FYI 

Just a small problem - when I use the new Central in my Monitor setup as the title - Central over fills the screen

and I cant find a method to reduce it to a size where the full width is visible

 

E.G. - when trying to view the description of a product on the right of the screen - only half is visible

and today - when trying to purchase some products - the view of the cart was only half on - and likewise -

the credit card details etc

I solved the problem - by going to the initial splash screen and products page - where the cart etc was visible - and transaction completed

 

Operating system:  W 10 64bit - 43" 4K monitor via N vidia 1050TI

Simulator:  

Screenshot:  

Issue:  

 

[Mitchell Williamson]

Hi!

 

Can you take a screenshot of how this appears on your screen?

[John Heaton]

Believe it or not - this is what is left after I moved to the splash screen - and now I cant get rid of it 

to show you the usual problem

 

which has always been around - even with central MK1 - The central screen is too big for my monitor '

which is a standard 43" Highsense 4K HDR10 TV - but driven by NVidia 1050TI @  3840x2160 resolution

 

[Mitchell Williamson]

That does appear strange indeed.

 

Can you try pressing Ctrl and - (the minus key)? It should let you zoom out and see more of the page.

[John Heaton]

Yep - I tried that and it worked for now - but I cant try it on Central because I cant get rid of the above page

even after pressing X on the smaller page. definitely a little bug somewhere when using 4K

Unfortunately - until I can get rid of this page - and get Central back - I cannot download all

my new purchases 

[Doug Sawatzky]

Hi John

 

Could it be a big screen scaling issue?

 

https://www.youtube.com/watch?v=0yza-fRX6Dc

 

[John Heaton]

 @mitchell

Finally got rid of  that screen by restarting the computer - and was able to get this screen shot 

with the Central loose on the screen - ie NOt maximised - which also doesn't work - so the large screen I get is 

is the smaller version and this is what the screenshot shows

However I will proceed with this screen to download my purchases since I can still just see the install button

[John Heaton]

28 minutes ago, Doug Sawatzky said:

Hi John

 

Could it be a big screen scaling issue?

 

https://www.youtube.com/watch?v=0yza-fRX6Dc

 

Thanks Doug

No - its not that - and I have just tried the  utube  NVIDIA control panel bit - as well as checking the TV screen Check for the same thing

I have had problems ever since I moved from my 29" HD monitor - in that almost all my previous softwares - and now XP - need to be upscaled

in the picture - but leaves all the lettering @ 25% size..

 I see this central thing as a different problem - Central is not happy at 4K or 43" - and somehow overscales - or assumes it needs to overscale the actual 

Is Central outputted in in 1080 ?? 

 

EG this SS is what I get with XP splash screen - and is common to other older softwares - 

Note the comment in the white box - and it has recognised that it will be 1080 up scaled when I tick 200% and call for 3840 4K resolution

You might also be able to make out the cockpit view in the darker back ground - those letter ie performance figures remain that tiny on a the 43" screen

PS Touch wood - happy with yoke settings at the moment

[John Heaton]

@ Mitchell - please see my reply to Doug above for more info

[Nick Cooper]

Perhaps this will help: