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Getting an Error Message


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I just purchased the airport EGNX for P3DV4..I tried ti install it and I keep getting error: A communication error occurred when trying to perform this action. I have Version 4.0.15 installed and it has worked well except for this install. Plus I have noticed the same error message when verifying files for other products that I have purchased from ORBX. Any help would be appreciated.  Thank you very much.


Mike Hayden

VATSIM Founder






Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L.

  • Windows: %APPDATA%/Orbx/Central/central.log
  • macOS: ~/Library/Application Support/Orbx/Central/central.log
  • Linux: ~/.config/Orbx/Central/central.log

You can delete this box/quote once your log is attached




Operating system:  





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