James95 Posted September 16, 2019 Share Posted September 16, 2019 Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: Windows 10 64 Bit Simulator: P3DV4.5 Screenshot: Issue: Installer Freezing Afternoon all, Upon starting Orbx Central earlier I had a update to do, I clicked on the update however my computer crashed half way through (unrelated). When the PC came back online, I tried to click on Orbx Central but it came up with a error message that stated it's location could not be found. I tried a re-install, but every-time I try the installer hangs. I've tried removing the folders from the roaming and local files in the USER/App Data locations, but to no avail. I'm trying to install in Administrator, and have even tried to install in compatibility mode for Windows 7. In the mean time I have FTX Central installed again, however it's saying none of my products are installed as they're installed outside of the Sim. Any ideas at all please? Thanks, James Roberts Link to comment Share on other sites More sharing options...
Guest Josh Koz Posted September 17, 2019 Share Posted September 17, 2019 Hi James, Can you try completing uninstalling Orbx Central as well as the %LocalAppData%\orbx-central-updater directory? Performing a clean install of the latest version then should hopefully resolve your issue. Link to comment Share on other sites More sharing options...
James95 Posted September 19, 2019 Author Share Posted September 19, 2019 Hi Josh, I've already removed the orbx-central-updater directory. I tried to uninstall Orbx Central before removing it, but it came up with a error message to say it could not find the Uninstall exe? Link to comment Share on other sites More sharing options...
James95 Posted September 19, 2019 Author Share Posted September 19, 2019 I've also just gone through the registry editor, manually uninstalled Orbx Central through there and deleted all trace of Orbx Central. I've taken the installer out of Windows 7 mode, unchecked and rechecked Administrator and the Installer has now kicked into life Link to comment Share on other sites More sharing options...
Guest Josh Koz Posted September 23, 2019 Share Posted September 23, 2019 Hi @James95 Glad to hear it's now working for you. Let us know if you run into any further issues. Link to comment Share on other sites More sharing options...
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