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Central Installer Freezing


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Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L.

  • Windows: %APPDATA%/Orbx/Central/central.log
  • macOS: ~/Library/Application Support/Orbx/Central/central.log
  • Linux: ~/.config/Orbx/Central/central.log

You can delete this box/quote once your log is attached




Operating system:  Windows 10 64 Bit

Simulator:  P3DV4.5


Issue:  Installer Freezing


Afternoon all,


Upon starting Orbx Central earlier I had a update to do, I clicked on the update however my computer crashed half way through (unrelated).

When the PC came back online, I tried to click on Orbx Central but it came up with a error message that stated it's location could not be found.

I tried a re-install, but every-time I try the installer hangs.


I've tried removing the folders from the roaming and local files in the USER/App Data locations, but to no avail. 


I'm trying to install in Administrator, and have even tried to install in compatibility mode for Windows 7.


In the mean time I have FTX Central installed again, however it's saying none of my products are installed as they're installed outside of the Sim.


Any ideas at all please?




James Roberts




Orbx Central.PNG

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Guest Josh Koz

Hi James,


Can you try completing uninstalling Orbx Central as well as the %LocalAppData%\orbx-central-updater directory? Performing a clean install of the latest version then should hopefully resolve your issue.

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I've also just gone through the registry editor, manually uninstalled Orbx Central through there and deleted all trace of Orbx Central.

I've taken the installer out of Windows 7 mode, unchecked and rechecked Administrator and the Installer has now kicked into life :)

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