Flyingscotsman Posted August 28, 2019 Share Posted August 28, 2019 Hi I bought EGLC, for X Plane 11. have the emails etc. Installed Orbx Central which has removed FTX central and re-installed my American and European sceneries.Uk North/central /South/Scotland However, download queue says no downloads. Came back to the website and selected download via Orbx Central. It opens central and the install blue button is a bit 'vague' when I hover over it I get a red circle 'like no entry' and nothing happens Can you advise Thank you Dave Link to comment Share on other sites More sharing options...
Flyingscotsman Posted August 28, 2019 Author Share Posted August 28, 2019 Do you need me to supply the receipt number? Dave Link to comment Share on other sites More sharing options...
Nick Cooper Posted August 28, 2019 Share Posted August 28, 2019 Hello, as this is a problem with Orbx Central, I have moved your topic to the Orbx Central support forum. the developers will ask you for a copy of your Orbx central log . You can find it here Windows: %APPDATA%/Orbx/Central/central.log or acess it via Orbx Central itself. Link to comment Share on other sites More sharing options...
Ben McClintock Posted August 28, 2019 Share Posted August 28, 2019 4 hours ago, Flyingscotsman said: The install blue button is a bit 'vague' when I hover over it I get a red circle 'like no entry' and nothing happens Can you advise The install button is disabled when your simulator is running - please ensure Prepar3D is closed, then start Central again. If the button is still showing as disabled, restarting your computer may resolve it. If that still doesn't resolve your issue, please attach your log file as Nick has suggested. Link to comment Share on other sites More sharing options...
Flyingscotsman Posted August 29, 2019 Author Share Posted August 29, 2019 Did a restart and X plane was not running======== 2019-08-28T20:19:52.037Z [INFO] [Main] - Orbx Central - 4.0.10 2019-08-28T20:19:52.043Z [INFO] [Main] - Windows_NT 10.0.18362 2019-08-28T20:19:52.048Z [DEBUG] [Main] - env APPDATA: C:\Users\DAVE\AppData\Roaming 2019-08-28T20:19:52.054Z [DEBUG] [Main] - env PROGRAMDATA: C:\ProgramData 2019-08-28T20:19:52.059Z [DEBUG] [Main] - env LOCALAPPDATA: C:\Users\DAVE\AppData\Local 2019-08-28T20:20:00.414Z [INFO] [Saturn] - C:\Users\DAVE\AppData\Local\orbx-central-updater 2019-08-28T20:20:00.414Z [INFO] [Saturn] - Queue added job 2019-08-28T20:20:00.414Z [INFO] [Saturn] - C:\Users\DAVE\AppData\Roaming\Orbx\Central\Backup 2019-08-28T20:20:00.414Z [INFO] [Saturn] - Queue added job 2019-08-28T20:20:00.493Z [INFO] [Saturn] - C:\Users\DAVE\AppData\Local\orbx-central-updater is 78808302 2019-08-28T20:20:00.493Z [INFO] [Saturn] - Job released 407655461 2019-08-28T20:20:00.639Z [INFO] [Saturn] - C:\Users\DAVE\AppData\Roaming\Orbx\Central\Backup is 3893842766 2019-08-28T20:20:00.639Z [INFO] [Saturn] - Job released 581431946 2019-08-28T20:21:24.646Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-28T20:21:25.088Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-28T20:31:25.320Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-28T20:31:25.327Z [INFO] [Central::UpdaterService] - Checking for update 2019-08-28T20:31:25.361Z [INFO] [Main] - Checking for update 2019-08-28T20:31:26.011Z [INFO] [Main] - Update for version 4.0.10 is not available (latest version: 4.0.10, downgrade is disallowed). 2019-08-28T20:31:26.393Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-28T20:41:25.323Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-28T20:41:25.987Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-28T20:51:25.322Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-28T20:51:25.948Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-28T21:01:25.321Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-28T21:01:25.328Z [INFO] [Central::UpdaterService] - Checking for update 2019-08-28T21:01:25.363Z [INFO] [Main] - Checking for update 2019-08-28T21:01:26.024Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-28T21:01:26.074Z [INFO] [Main] - Update for version 4.0.10 is not available (latest version: 4.0.10, downgrade is disallowed). 2019-08-28T21:11:25.322Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-28T21:11:26.015Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-28T21:20:08.336Z [ERROR] [Central::SaturnService] - Failed parse of message. 2019-08-28T21:20:59.313Z [INFO] [Central::SaturnService] - List Queue Message Timed out 2019-08-28T21:21:25.320Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-28T21:21:25.958Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-28T21:31:25.314Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-28T21:31:25.317Z [INFO] [Central::UpdaterService] - Checking for update 2019-08-28T21:31:25.331Z [INFO] [Main] - Checking for update 2019-08-28T21:31:25.854Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-28T21:31:26.161Z [INFO] [Main] - Update for version 4.0.10 is not available (latest version: 4.0.10, downgrade is disallowed). ======== 2019-08-28T21:33:28.231Z [INFO] [Main] - Orbx Central - 4.0.10 2019-08-28T21:33:28.238Z [INFO] [Main] - Windows_NT 10.0.18362 2019-08-28T21:33:28.245Z [DEBUG] [Main] - env APPDATA: C:\Users\DAVE\AppData\Roaming 2019-08-28T21:33:28.251Z [DEBUG] [Main] - env PROGRAMDATA: C:\ProgramData 2019-08-28T21:33:28.257Z [DEBUG] [Main] - env LOCALAPPDATA: C:\Users\DAVE\AppData\Local 2019-08-28T21:41:25.321Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-28T21:41:25.929Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-28T21:51:25.321Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-28T21:51:25.920Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-28T22:01:25.322Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-28T22:01:25.329Z [INFO] [Central::UpdaterService] - Checking for update 2019-08-28T22:01:25.363Z [INFO] [Main] - Checking for update 2019-08-28T22:01:25.962Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-28T22:01:25.997Z [INFO] [Main] - Update for version 4.0.10 is not available (latest version: 4.0.10, downgrade is disallowed). 2019-08-28T22:11:25.321Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-28T22:11:26.131Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-28T22:21:25.323Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-28T22:21:25.937Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-28T22:31:25.322Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-28T22:31:25.329Z [INFO] [Central::UpdaterService] - Checking for update 2019-08-28T22:31:25.360Z [INFO] [Main] - Checking for update 2019-08-28T22:31:25.986Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-28T22:31:26.118Z [INFO] [Main] - Update for version 4.0.10 is not available (latest version: 4.0.10, downgrade is disallowed). 2019-08-28T22:41:25.322Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-28T22:41:26.388Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-28T22:51:12.339Z [ERROR] [Central::SaturnService] - Failed parse of message. 2019-08-28T22:51:25.321Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-28T22:51:25.948Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-28T22:52:03.314Z [INFO] [Central::SaturnService] - List Queue Message Timed out 2019-08-28T23:01:25.321Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-28T23:01:25.328Z [INFO] [Central::UpdaterService] - Checking for update 2019-08-28T23:01:25.361Z [INFO] [Main] - Checking for update 2019-08-28T23:01:25.956Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-28T23:01:25.996Z [INFO] [Main] - Update for version 4.0.10 is not available (latest version: 4.0.10, downgrade is disallowed). 2019-08-28T23:11:25.320Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-28T23:11:26.116Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-28T23:21:25.323Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-28T23:21:26.405Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-28T23:31:25.319Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-28T23:31:25.326Z [INFO] [Central::UpdaterService] - Checking for update 2019-08-28T23:31:25.361Z [INFO] [Main] - Checking for update 2019-08-28T23:31:26.005Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-28T23:31:26.084Z [INFO] [Main] - Update for version 4.0.10 is not available (latest version: 4.0.10, downgrade is disallowed). 2019-08-28T23:41:25.321Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-28T23:41:25.928Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-28T23:51:25.320Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-28T23:51:25.964Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T00:01:25.320Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T00:01:25.328Z [INFO] [Central::UpdaterService] - Checking for update 2019-08-29T00:01:25.361Z [INFO] [Main] - Checking for update 2019-08-29T00:01:26.031Z [INFO] [Main] - Update for version 4.0.10 is not available (latest version: 4.0.10, downgrade is disallowed). 2019-08-29T00:01:26.385Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T00:11:25.321Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T00:11:26.116Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T00:21:25.321Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T00:21:25.997Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T00:31:25.321Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T00:31:25.329Z [INFO] [Central::UpdaterService] - Checking for update 2019-08-29T00:31:25.361Z [INFO] [Main] - Checking for update 2019-08-29T00:31:26.457Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T00:31:26.637Z [INFO] [Main] - Update for version 4.0.10 is not available (latest version: 4.0.10, downgrade is disallowed). 2019-08-29T00:41:25.317Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T00:41:25.997Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T00:51:25.320Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T00:51:25.951Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T01:01:25.320Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T01:01:25.327Z [INFO] [Central::UpdaterService] - Checking for update 2019-08-29T01:01:25.360Z [INFO] [Main] - Checking for update 2019-08-29T01:01:26.004Z [INFO] [Main] - Update for version 4.0.10 is not available (latest version: 4.0.10, downgrade is disallowed). 2019-08-29T01:01:26.005Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T01:11:25.321Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T01:11:26.103Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T01:21:25.321Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T01:21:25.910Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T01:31:25.319Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T01:31:25.323Z [INFO] [Central::UpdaterService] - Checking for update 2019-08-29T01:31:25.351Z [INFO] [Main] - Checking for update 2019-08-29T01:31:26.065Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T01:31:26.121Z [INFO] [Main] - Update for version 4.0.10 is not available (latest version: 4.0.10, downgrade is disallowed). 2019-08-29T01:37:16.337Z [ERROR] [Central::SaturnService] - Failed parse of message. 2019-08-29T01:38:07.315Z [INFO] [Central::SaturnService] - List Queue Message Timed out 2019-08-29T01:41:25.315Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T01:41:25.891Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T01:51:25.321Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T01:51:25.979Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T02:01:25.321Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T02:01:25.327Z [INFO] [Central::UpdaterService] - Checking for update 2019-08-29T02:01:25.360Z [INFO] [Main] - Checking for update 2019-08-29T02:01:26.184Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T02:01:26.282Z [INFO] [Main] - Update for version 4.0.10 is not available (latest version: 4.0.10, downgrade is disallowed). 2019-08-29T02:11:25.321Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T02:11:25.926Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T02:21:25.320Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T02:21:25.900Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T02:31:25.322Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T02:31:25.330Z [INFO] [Central::UpdaterService] - Checking for update 2019-08-29T02:31:25.362Z [INFO] [Main] - Checking for update 2019-08-29T02:31:25.920Z [INFO] [Main] - Update for version 4.0.10 is not available (latest version: 4.0.10, downgrade is disallowed). 2019-08-29T02:31:25.919Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T02:41:25.322Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T02:41:25.936Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T02:51:25.321Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T02:51:25.909Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T03:01:25.320Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T03:01:25.328Z [INFO] [Central::UpdaterService] - Checking for update 2019-08-29T03:01:25.363Z [INFO] [Main] - Checking for update 2019-08-29T03:01:25.892Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T03:01:25.938Z [INFO] [Main] - Update for version 4.0.10 is not available (latest version: 4.0.10, downgrade is disallowed). 2019-08-29T03:03:33.337Z [ERROR] [Central::SaturnService] - Failed parse of message. 2019-08-29T03:04:24.310Z [INFO] [Central::SaturnService] - List Queue Message Timed out 2019-08-29T03:11:25.320Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T03:11:25.959Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T03:21:25.320Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T03:21:26.343Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T03:31:25.321Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T03:31:25.328Z [INFO] [Central::UpdaterService] - Checking for update 2019-08-29T03:31:25.360Z [INFO] [Main] - Checking for update 2019-08-29T03:31:26.212Z [INFO] [Main] - Update for version 4.0.10 is not available (latest version: 4.0.10, downgrade is disallowed). 2019-08-29T03:31:26.212Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T03:41:25.321Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T03:41:25.881Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T03:51:25.322Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T03:51:25.952Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T04:01:25.321Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T04:01:25.328Z [INFO] [Central::UpdaterService] - Checking for update 2019-08-29T04:01:25.361Z [INFO] [Main] - Checking for update 2019-08-29T04:01:25.904Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T04:01:26.211Z [INFO] [Main] - Update for version 4.0.10 is not available (latest version: 4.0.10, downgrade is disallowed). 2019-08-29T04:11:25.321Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T04:11:25.899Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T04:21:25.320Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T04:21:25.920Z [INFO] [Central::AuthService] - Session refresh successful! ======== 2019-08-29T04:28:16.973Z [INFO] [Main] - Orbx Central - 4.0.10 2019-08-29T04:28:16.980Z [INFO] [Main] - Windows_NT 10.0.18362 2019-08-29T04:28:16.985Z [DEBUG] [Main] - env APPDATA: C:\Users\DAVE\AppData\Roaming 2019-08-29T04:28:16.991Z [DEBUG] [Main] - env PROGRAMDATA: C:\ProgramData 2019-08-29T04:28:16.997Z [DEBUG] [Main] - env LOCALAPPDATA: C:\Users\DAVE\AppData\Local 2019-08-29T04:31:25.323Z [INFO] [Central::AuthService] - Refreshing session... 2019-08-29T04:31:25.329Z [INFO] [Central::UpdaterService] - Checking for update 2019-08-29T04:31:25.388Z [INFO] [Main] - Checking for update 2019-08-29T04:31:25.673Z [INFO] [Central::AuthService] - Session refresh successful! 2019-08-29T04:31:25.994Z [INFO] [Main] - Update for version 4.0.10 is not available (latest version: 4.0.10, downgrade is disallowed). 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Flyingscotsman Posted August 29, 2019 Author Share Posted August 29, 2019 Have just restarted, turned off malwarebytes, tried download again, still same situation. Nothing to download and when I try from the site,download with orbx central, then the button is not working. Back in 12hrs, no rush, thank you Dave Link to comment Share on other sites More sharing options...
Flyingscotsman Posted August 29, 2019 Author Share Posted August 29, 2019 Hi Here with latest zip file, Tried again without malwarebytes but still stuck at being told I have the file for download, but greyed out blue button. Have restarted the PC, (It's off when I'm at work) but no change. central.7z Link to comment Share on other sites More sharing options...
Flyingscotsman Posted August 29, 2019 Author Share Posted August 29, 2019 Do I have this correct? Link to comment Share on other sites More sharing options...
Flyingscotsman Posted August 29, 2019 Author Share Posted August 29, 2019 FYI Just using Orbx Central and updating the FSX Steam Scenery's and it's working fine, wierd Link to comment Share on other sites More sharing options...
Flyingscotsman Posted August 30, 2019 Author Share Posted August 30, 2019 There is a misunderstanding here this is not resolved at all. I have both FSX Steam and X Plane I was commenting that the FSX steam side of this is working - I still have purchased EGLC for X Plane and that is still not downloading like many others seem to be commenting so please remove the resolved status thank you Dave Link to comment Share on other sites More sharing options...
Flyingscotsman Posted August 30, 2019 Author Share Posted August 30, 2019 Apology.....I have found the error.....its me.. This 'EEJIT' has selected the P3D version but has x plane.....sorry for wasting your time . Will input a support ticket to swop the versions over. Apologies Dave Link to comment Share on other sites More sharing options...
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