resolved can't log in and no loading products and libraries

[dave76]

 

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hello, 

i am using central version 4.0.6.

what is happening is that if i  am able to initially log in, then it does not load xp11 libraries and products and it log me out.......what can i do? thanks a lot for help

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Operating system:  

Simulator:  

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Issue:  

 

[Nick Cooper]

Hello,

this is a problem already reported.

The developers state that they have been too busy to respond to support requests this week and it is now the weekend.

Hopefully they will answer next week.

I wish I had the answer to why this is happening to some and not to most but I do not.

 

You could try uninstalling and reinstalling Orbx Central.

[dave76]

what can i say........my OS is windows 10 home.....where can i find error log?

[Doug Sawatzky]

Hi

 

Open Orbx Central, select settings\help and click on the blue log file button.

[dave76]

2 hours ago, Doug Sawatzky said:

Hi

 

Open Orbx Central, select settings\help and click on the blue log file button.

 hello, i click settings, nothing happens..........

[Doug Sawatzky]

Can you please post a screenshot of your Orbx Central open like my below example.

 

 

[dave76]

i don't even arrive at that page.......screen couple of post above is the only one i can see.....

[Nick Cooper]

Thanks,

this is clearly a problem that we support staff cannot solve for you and the others that have reported it.

It is to be hoped that the Orbx Central developers will address this after the weekend.

Please be patient.

[Mitchell Williamson]

Hi!

 

You can find the Central log file by referring to this thread:

 

This issue is most often caused if your system time is set incorrectly. Before trying again, make sure your system time is set correctly.

[dave76]

ok, seems working now , thanks