olderndirt Posted August 6, 2019 Share Posted August 6, 2019 My purchase won't install - it starts and stops with this message "ERROR": 'A communication error occurred when trying to perform this action'. Attempt at manual download similarly failed. My log file is empty - windows 7 - XP11.35 - install Item 'Compton Abbas'. Link to comment Share on other sites More sharing options...
Mitchell Williamson Posted August 6, 2019 Share Posted August 6, 2019 Hi! Can you please attach your central.log file? This will help us identify the issue. Link to comment Share on other sites More sharing options...
olderndirt Posted August 6, 2019 Author Share Posted August 6, 2019 10 hours ago, Mitchell Williamson said: Hi! Can you please attach your central.log file? This will help us identify the issue. As stated in my first post 'MY LOG FILE IS EMPTY' Link to comment Share on other sites More sharing options...
elloco Posted August 6, 2019 Share Posted August 6, 2019 Hi, the log file is not in the orbx central folder, but in the orbx folder, then subfolder "central" - see attached picture Didi Link to comment Share on other sites More sharing options...
Nick Cooper Posted August 6, 2019 Share Posted August 6, 2019 Hello, as well as being in Mitchell's link, the user guide is very good in this respect. On page 25, it gives the address of the log which, if copied and pasted into the Windows Search box, will automatically find the log without the need to go looking in the wrong or right place at all. I campaigned for a user guide with no opposition at all during the development of Orbx Central and the team needed no real persuasion to create a very good one for which I am very grateful. It is a little disappointing to find that the questions answered in it are still being asked but I hope that customers will soon find that it is the first source for most of the answers on how to use the utility. Link to comment Share on other sites More sharing options...
olderndirt Posted August 7, 2019 Author Share Posted August 7, 2019 Cut me some slack - I'm only 81, central.log Link to comment Share on other sites More sharing options...
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