Lepres Posted August 23, 2018 Share Posted August 23, 2018 Hi Support, *** Edit : My order transaction ID / receipt number is 5b7e174abf065 *** I've been a customer for many years with huge collection of FTX products from early days. Recently I have resumed my buying spree again, sweeping up a number of cool Orbx airports. But yesterday I bought up the CYSE and was rather disappointed with the heavy hit on the FPS, despite trying out various Control settings, including even the minimum of setting, which hardly gives much satisfaction since many eye candies were missing then. All my many other purchases have been a great experience in terms of giving good smooth FPS, even with all options ticked and selected. As such, I hope you would kindly grant me a refund, or a switch to another product of similar or greater value. I am going to uninstall the CYSE. Hope to hear a yes from you soon. I prefer to switch to another Orbx airport or region. Thank you. *** Edit : My order transaction ID / receipt number is 5b7e174abf065 *** Link to comment Share on other sites More sharing options...
Nick Cooper Posted August 24, 2018 Share Posted August 24, 2018 Hello, you can request a refund using a support ticket. Link to comment Share on other sites More sharing options...
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