Hideki Hosokawa Posted March 27, 2018 Share Posted March 27, 2018 I purchased the Global BASE Pack before. I was having fun for a while. However, the condition of the PC OS (Windows 7) was very bad, I reinstalled the OS many times. Global BASE Pack which was already purchased can not be installed. What should I do now? 文書2.docx Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted March 28, 2018 Share Posted March 28, 2018 Hi, welcome to the forums Please try this, Your simulator and all other programs need to be closed first, make sure your antivirus is not blocking it and your UAC is turned off, then try the below procedure. Also be sure to have HD free space (temp folder) on C:\ that is at least two times the .zip file size so the product can download and extract itself. Go to FTX Central 3 Settings. Uncheck the “Use multiple threads for downloads”. Click on the “Clear Temp” Button. Click on “Save”. Restart FTXC3, and try again. Please use a download manager for the below manual methods. Below is a good free DL manager, just beware in case it wants to install additional antivirus/malware like a lot of freeware does these days. https://www.freedownloadmanager.org/ Browser extension DL managers do not work for this. Alternatively, you can also use a download manager (to help avoid corrupt downloads) such as IDM and do a manual download from your Orbx Direct account web page (this is where a download manager works great) and click on the account button top of page, then find and click on the product info, and in the bottom line small print there is a manual download option, down load it and save it in a named folder, then open FTXC3 and select it, and click on the orange "installation options" and select "Install from my manually downloaded .zip". as per the below links. http://www.orbxsystems.com/forum/topic/127395-manual-download-of-products/ http://www.orbxsystems.com/forum/topic/125435-how-to-install-from-an-orbx-direct-downloaded-zip-file/ Cheers Doug Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 28, 2018 Share Posted March 28, 2018 Hello, also you will see a translation of your topic title, using Google Translate. (I hope that it is correct). By all means use your own language but please add a translation if you do. Thanks. Link to comment Share on other sites More sharing options...
Hideki Hosokawa Posted March 28, 2018 Author Share Posted March 28, 2018 アドバイスをくれた皆様、ありがとうございました。 いろいろ試してみましたが、インストール出来ませんでした。購入していたのに使えないのは残念ですが諦めます。 Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 28, 2018 Share Posted March 28, 2018 Thanks, I'll use Google translate for you. Quote Thanks to everyone who gave me advice. I tried it but I could not install it. I am sorry that I can not use it although I had purchased it. Can you tell us what the error message is in your screen shot please? あなたのスクリーンショットに表示されるエラーメッセージを教えてください。 グーグル翻訳 Link to comment Share on other sites More sharing options...
Hideki Hosokawa Posted March 28, 2018 Author Share Posted March 28, 2018 添付のファイルのメッセージが出ます。 以前は使えていましたが、なんででしょうか？ 管理者様、ご丁寧にありがとうございます。 文書2.docx Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted March 29, 2018 Share Posted March 29, 2018 Could you please tell me what the line in the below image say's? あなたは下のイメージの行が何を言っているか教えてください。 Link to comment Share on other sites More sharing options...
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