I'm an old Orbx customer, I see in the forums several people complaining about the slow download of the products purchased without a solution, when an Orbx representative answers says they are solving, but I see complaints since 2016 and so far nothing.
I have the habit of formatting my computer every time a new version of Prepar3D comes out and I install everything new, I realize that there are days that I install all my products in at most 1hr and there are days that take longer, but it seems that the server is running down overcoming ineffective, since yesterday (24 hr) I've been trying to download the Libraries for later on the others (base, vector, regions...) my connection is normal, (223.97 mbps Download, 56.91 mbps Upload, 16 ms latency, 23 ms Jitter ), I understand that there are times when the server is more in demand and its efficiency decreases, but Orbx has had this problem for years and it never solves it, I am part of one of the largest MSFS scenario companies and we place a lot of priority on product quality, support and especially the delivery, we have changed servers recently because some customers complained about the slowness, we are not better than anyone else but we know the importance of our customers, so priority is given to your customers, because despite working with products for the MSFS still haven't migrated because of PMDG, but if I'm going to continue with this terrible server, I won't buy more products from you and your partners via Orbx Central.
Obs. Sorry for my English, but I'm using a translator.