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Ben McClintock

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Everything posted by Ben McClintock

  1. Hi all, This is an unintended consequence of an old server that we shut down. The forums have been running at forum.orbxdirect.com since August 2021, but it seems that many, including our own website, still use the old orbxsystems.com/forum link. We'll reactivate the orbxsystems.com/forum -> forum.orbxdirect.com redirect ASAP. Sorry for the inconvenience here!
  2. Hi, After looking at your account, I can see you were subscribed (and did seem to receive emails like the May Partner Sale). Are there any particular discount emails you're missing? It's also worth noting that we sometimes do targeted discounts that are only added to specific user accounts.
  3. Hi Ticker, You can click and drag on the carousel to slide between products. Not very intuitive, I know. As Nick says, it's on the list to fix
  4. It's an update to Landmarks London City Pack - so will be free if you own it already
  5. Orbx receipts before the 1st of May contained the words "the total price includes GST for Australian customers." After the 1st of May, it contains a line item (similar to the rest of the world) that states the exact amount of GST. You can learn more on the ATO's Tax Invoices page. The "Receipt #1016-2726" you received was not from Orbx. It was an automated email from our payment processor, Stripe. You would have also received an email from Orbx titled "your Orbx order receipt" that contains the tax information you're looking for. Orbx has been paying GST (in AU) as required by law, and there are no changes to that. As of 1st May, everyone has an equal base price, with taxes from their respective countries charged at the checkout. On the 3rd of May at 05:05Z, we lowered all of our Orbx prices by ~1/11th to equalise the base prices for all customers, so now everyone is the same! All customers will see the sales taxes explicitly on their tax invoice. If you purchased an Orbx product between the 1st of May at 00:00Z (when the tax changes were introduced) and the 3rd of May at 05:05Z (when the prices were reduced ~1/11th), you should have already received a refund. If you have any questions or further comments on this matter, please submit a support ticket.
  6. Volanta doesn't inject traffic into the sim yet. It's designed to be used in conjunction with VATSIM, IVAO, PilotEdge instead of being a network of its own. We'll look into this. IVAO doesn't have easily accessible data available for their FIR/UIR boundaries (although we could pull this from WebEye). We'll get in touch with them. At the moment, flights are automatically ended shortly after you turn the engines off. I believe this would be more common than leaving the engines on when people are doing multiple hops? Either way, we can look into a better way to handle this. Are you referring to the landing challenges in Microsoft Flight Simulator? If so, we need to do some more work in that area.
  7. Very soon. We're inviting quite a few people every day, so it won't be long until everyone has access. The Navigraph integration allows you to see fixes, navaids, airways, etc in our map. You will still need the Navigraph Charts app to view the airport and procedure charts
  8. Hi all, We're reading all of the feedback. We've been busy in development We have a few users in the beta - they're already keeping us quite busy with feedback. More randomly selected users are added every few days. Once we're back in the office next year, we'll be adding far more people. Not at this stage, but it's something we'll consider after release. We already record airspeed, ambient wind, pitch, bank, heading and G force. Just not all are shown in the UI yet, but will note that down.
  9. Good point - we actually do store this data (and had it shown on the aircraft list in our original announcement). We'll make sure to add that back. You can also see all of your aircraft locations on the map after clicking on Aircraft:
  10. Hi all, Your registrations have all been received - we're still working to get Volanta to you very soon. We've implemented some of the top requested features and simulators (including one mentioned a few posts above mine )
  11. We've submitted the files to Microsoft. Keep in mind it's currently 10:46pm on a Sunday night in Seattle
  12. In the initial post that you both replied to, the things you mention have already been acknowledged:
  13. Expand your horizons with our end of year sale. We have an unparalleled number of products that caters to everyone’s flying preferences. With 50% off the vast majority of our products, this is the perfect time to pick up those airports or regions that will give you a new challenge, a new place to explore or simply to try something new. Using Orbx Central, buying, downloading and installing products has never been easier. The sale is live right NOW and ends January 5th 01:00z. Where to begin? With now over 250 products on sale, it can be hard to find those that are right for you. We’ve broken down some of our favourite products, which are now available at bargain prices. Oceania Back to where it all began. Explore our largest ever region with AU Australia V2 on Prepar3D. Over 8 million km2 of stunning landclass has been stitched together to create an authentic experience over the diverse and rich country. Also included in the package is our breathtaking rendition of Melbourne with our cityscene package. Why not expand your experience further by adding other classic airports such as Melbourne Airport, Cairns Airport or Alice Springs. X-Plane users can take flight to Jarrad Marshall’s YBRM Broome International Airport. One of our favourite Aussie airfields, Broome is a highly-popular tourist destination situated in the rugged Kimberley region of North-Western Australia. Those who love to explore the region will also enjoy combining our CityScene Gold Coast with Gold Coast Airport for a truly immersive experience. If Australia doesn’t take your fancy, then take a short hop over to New Zealand. The picturesque landscapes of North and South Island is perfect for those looking to explore challenging terrain. Often missed by simmers, so the sale is the perfect opportunity to pick these up. We also have plenty of airports in New Zealand you could add to your collection such as NZQN Queenstown Airport and NZGS Gisborne Airport. Europe We have shared a lot of love for European destinations. The diverse landscapes, climate and topography make it an exciting choice for simmers with plenty of varied destinations to explore. Whether you use X-Plane or P3D, we have a huge selection of great scenery to indulge yourself with. Our TrueEarth GB Series on X-Plane 11 redefines how you do VFR flying in the simulator with ground-breaking technology to have a hugely accurate representation of the entirety of Wales, England and Scotland. Fly from city to city using visual aids, snapping stunning photos all along the way. The cultural city of Belgrade, released earlier this year by Rasha Tucakov and Misha Cajic combines excellent performance and detailed coverage with plenty of flights to choose from. If you’re looking for something a little more central-Europe, then check out LEAS Asturias Airport in sunny Spain. If you’re looking for some winter destinations, some of our favourites include the huge Swedish hub of ESSA Stockholm Arlanda along with smaller ESNQ Kiruna Airport and ENHF Hammerfest Airport providing a more scenic approach compared to others. If you’re looking for a challenging airport, then the Orbx classic of LOWI Innsbruck is perfect for you on both X-Plane 11 and P3D/FSX. Finally, a lot of love has been given to building a varied range of UK airports to accommodate our TrueEarth series on X-Plane. Approaching London City on the steep approach past towering buildings will surely get the blood pumping. Those who want to take a flight of fancy from GA airport to GA airport will get great value from EGHP Popham Airfield, EGSG Stapleford Airfield and EGHA Compton Abbas Airfield. North America Building on the success of our TrueEarth series in Europe, we released Washington and Oregon to the same high-quality detail. Both were met with critical acclaim and you can finally explore these regions in immense details - now at a discounted rate. If you’re looking for a place to set down in those areas, 2W3 Swanson Airport is a great place to visit in Washington. If Orgeon is more you thing, then 7S3 Stark's Twin Oaks Airpark is equally as good as a pitstop on those group flights with you and some friends. Prepar3D/FSX users can also take full advantage of North American flying with our huge range of products. Major hubs such as KSAN San Diego International Airport have been improved extensively with SODE jetways. KJAC Jackson Hole is another classic that is well worth getting for a varied range of regional flights. Without doubt, one of our most scenic products yet is CityScape Honolulu. A beautiful scenery that is an exception to our 90-day restriction on sale, simply because we want more of you to take in the delight from the stunning views. The entire island is included in the package with exquisite detail in the city center. Over 60 PBR points of interest are dotted across the region. Get online with a few friends and see who can find them all first. == Wherever you choose to explore for the rest of 2019, we would love to see your screenshots in our community forums. Get creative. Get wild. Get Flying! https://orbxdirect.com
  14. Welcome to Oregon! TrueEarth US Oregon is now available to purchase from OrbxDirect in both SD and HD versions. The SD version is perfect for those with less disk space who tend to fly above 2000 feet. As you can see in the slider images above and below, the HD version provides more detail on the ground. We have transformed the city of Portland into a breathtaking CityScape to explore, while also enhancing other prominent cities such as Corvallis and Salem. As with TrueEarth US Washington, Oregon is packed full of features which make for an immersive flying experience unlike any other. This state has such a varied landscape, from forests to mountains, from deserts to coastlines - and we have filled it with accurately placed bridges, parks, train tracks, craters, and lighthouses. This pack covers a whopping 94,755 square miles (245,415 sq km) so there is always something new to discover. To give you an idea of scale, TrueEarth US Oregon boasts: 2,746,911 buildings Hundreds of millions of trees Nearly 600 Points of Interest (POIs) For recommended and minimum specs, please visit the product pages below. Please note you must have Orbx Central installed to use TrueEarth US Oregon. FTX Central 3 will not support your download.
  15. To all in this topic: We are working hard to resolve any remaining issues with Orbx Central. We'll provide an update topic soon with a list of the issues we currently know about and are working to fix. @Dust2Dust, you said "Please don't. I spoke way too soon. Just discovered another serious issue which is way more serious than the other issues I was having. I'm going back to FTX Central." Please tell us exactly what your issue was so we can fix it. We are 100% committed to fixing every issue.
  16. We do read every single post. Your issues are noted. We have two options: reply to every single post, or actually fix the issues
  17. Jarrad's "Captain's Corner" presentation - a behind-the-scenes look at how to make Orbx scenery
  18. Hi Anton, I'd recommend clicking "verify files" on the airport pages inside FTXC. That will sort out any SODE files that got missed
  19. Hi all, I'm pleased to announce our 2018 May Sale! Enjoy 47% off most Orbx products! This sale excludes CityScene Gold Coast and products released after the 1st of April 2018. See our products: https://orbxdirect.com
  20. We are pleased to announce our End of Year sale! This sale runs until the 1st of January 2018 at 23:00:00 UTC. This time, EVERY Orbx product will have the sale pricing applied - including Germany South, LDPL Pula and the newly-released NZWR Whangarei. We are also releasing our first airport in the North Island of New Zealand: NZWR Whangarei Airport! At release, Whangarei will also receive the 45% off sale pricing. So get in quick to try it at this insanely low price for a new airport! Learn more about Whangarei: https://orbxdirect.com/product/nzwr See all our products: https://orbxdirect.com
  21. Hi all, We are pleased to announce the immediate availability of the ObjectFlow 2 Open Beta. During the open beta, ObjectFlow 2 will be distributed via Fastlane. Fastlane allows you to opt-in to receive potentially unstable updates before they are released to everyone. Once you have opted-in to Fastlane, you will receive a beta update to FTX Central that includes ObjectFlow 2. This update will also allow you to view your airports in FTX Central for Prepar3D v4. Things to note: ObjectFlow 2 is an open BETA. This means it may cause instabilities in your simulator (crashes, display anomalies, etc). You do not need to download any additional programs to access Fastlane. Just opt-in from the Fastlane page on the website. Any open beta updates will be delivered via FTX Central v3. FTX Central updates will be more frequent, so you'll get new features faster. However, you may also experience more bugs. ObjectFlow 2 is only used in Prepar3D v4. FSX, FSX-SE and P3Dv1-3 will continue to use ObjectFlow 1. If you find an issue with ObjectFlow 2, please post it in the ObjectFlow 2 Open Beta forum. Additionally, please use this issue template as it will help speed up the troubleshooting process. How to opt-in to Fastlane and receive the open beta: Log in to your OrbxDirect account. Go to the Fastlane page: https://orbxdirect.com/account/fastlane Click "opt-in to Fastlane" Start FTX Central. You will be prompted to update to FTX Central version 3.2.2. You should now see all of your airports for Prepar3D v4 in FTX Central. When starting the simulator, click "yes" when it asks if you want to run ObjectFlow 2. How to opt-out of Fastlane and restore to the latest stable version: Log in to your OrbxDirect account. Go to the Fastlane page: https://orbxdirect.com/account/fastlane Click "opt-out of Fastlane" Delete the %localappdata%\Orbx\FTXCentral directory. Re-install FTX Central from https://orbxdirect.com/ftxcentral You are now running the latest stable version of FTX Central.
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