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Hi Doug, I have contacted them to which they replied if you go to Documents/REX/Weather Force there is a profile.xml with my serial key (I dont have that folder). I replied to them with no response. Now they are off for the weekend which is very annoying as I purchased the product now 2 days ago and it will be another 2 days before I even get a response. Also to answer that question you asked I have never previously had Weather Force installed first time was after purchase and clicking install via Orbx Central. Who handles the serial key being sent? Is it automatically handle with Orbx or do I get an email? Do you handle refunds or does REX? Cheers

Orbx that was not an invitation to Mark topic as answered that was sarcasm. Your system won’t allow me to use my product I paid for this is horrible that after two days no one from Orbx has even attempted to contact me to help resolve this issue.

Great support thank Orbx!!!!

Hi, I just purchased weather force through Orbx Central however upon launching the product its ask for registration (Username, Email & Serial Key) my problem is I never recived the serial key. It is rather disappointing to see is a common issues I have emailed both Orbx support and REX with no reply. Can someone please sort this issue out.